The appraisal district and tax office do different jobs

A value notice and a tax bill come from two offices. Hays CAD sets the value. It also handles tax breaks, ag use, and value protests.

The county tax office collects the bill after local groups set their tax rates. Call Hays CAD about a value or tax break. Call the tax office about a bill, receipt, or late payment. This split also explains why paying a bill does not end a value protest. The state keeps current contact links for both offices.